HomeWorks Interactive Project Checklists

Homeowner training checklist

This checklist is intended to provide reminders for training homeowners. A homeowner’s enjoyment of the system is directly related to their understanding of how the system operates.

• Cycle Dim
  Teach the homeowner how to properly use a button that has cycle-dim capability. Do not assume that a customer wants cycle-dim, ask them.
• Vareo and GRAFIK Eye fail-safe operation
  Show the homeowner that Vareos and GRAFIK Eyes still function if the HomeWorks Interactive system is inoperative.
• Vareo air gap
  Show the homeowner the operation of the air gap switch on the Vareo.
• Manual override
  Demonstrate the operation of manual override and when to use it.
• Vacation Mode
  Explain how to switch between record and playback, and when they should do so.
• Master Raise/Lower buttons
  Explain how the master raise/lower buttons will raise/lower the lights effected by the last button press on the keypad.
• IR Remotes
  Demonstrate the operation of the Lutron IR remotes.
• Control Station Engraving
  Ask the homeowner to live with the system for a few weeks before settling on what should be engraved on the control stations. This will avoid extra charges for additional faceplates due to engraving changes. We suggest using the engraving report printouts as temporary labeling, and allowing the homeowner to mark-up the printouts as they learn to use the system.
• Modem access to the system
  If you have a modem on site to allow for remote access, discuss a procedure for system updates, since the system will be inoperative while being updated. If the modem will need to be plugged in or connected to the phone line manually by the homeowner, show them exactly what they need to do to enable the modem.

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Last Revised 04-4-00

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