HomeWorks Interactive

Eight Year Limited Warranty

 

What This Warranty Covers

 

Lutron warrants each new Unit to be free from defects in materials or workmanship under conditions of normal use and specified ambient temperature when installed and operated in accordance with Lutron product specifications, the applicable National Electrical Code provisions, and Safety Standards of Underwriter’s Laboratories.

 

What This Warranty Does Not Cover

 

This warranty does not cover:

1) Damage or improper operation determined by Lutron to be due to abuse, misuse, or accident, such as:
    1. Use of incorrect line voltages;
    2. Use of incorrect fuses or breakers;
    3. Failure to follow operating instructions provided by Lutron;
    4. Failure to maintain and operate equipment in accordance with applicable National Electrical Code provisions, and in accordance with Safety Standards of Underwriters Laboratories;
    5. Failure to maintain equipment under specified ambient temperature;
    6. Unauthorized or improper repairs or adjustments;
    7. Vandalism; and
    8. Fire, flood, "Acts of God", and other problems beyond the control of Lutron.
2) Labor costs to remove and reinstall electronic fixture packs and/or ballasts.

3) Components and equipment external to the Lutron Unit, such as:

    1. Lamps;
    2. Ballasts, sockets, and fixtures;
    3. Wiring between ballasts and lamps;
    4. Building wiring;
    5. Other manufacturers’ equipment, such as:
    1. Time clocks;
    2. Audio-visual equipment;
    3. Motion detectors;
    4. Photosensors;
    5. Driveway sensors;
    6. Pressure pads;
    7. Shades; and
    8. Spas.
4) Unauthorized or improper repairs or adjustments.

5) The cost of repairing or replacing property other than the warranted Unit.

 

What Lutron Will Do

 

Lutron will, at its option, repair or replace any Unit that is defective in materials or manufacture which, in Lutron’s opinion, has been properly installed, wired, insulated, used, and maintained, within a period of eight years after installation. Lutron shall not be required to remove, install, or re-install any defective Unit. Credit will be granted against the purchase price for replacement parts according to the following schedule:

For the first 2 years from the date of installation 100%
For years 3, 4, and 5 from the date of installation 50%
For years 6, 7, and 8 from the date of installation 25%

 

How To Get Service

 

Promptly notify Lutron, within the warranty period, that you believe the Unit is defective. Send the defective Unit, postage prepaid, with a brief written description of the problem to:

Lutron Electronics Co., Inc.
7200 Suter Road
Coopersburg, PA 18036-1299

 
LIMITATIONS AND EXCLUSIONS

 

This warranty is in lieu of all other express warranties.

The implied warranty of merchantability is limited to two years from the date of installation.

Lutron shall not be liable for any repair work undertaken without its proper written consent, or for incidental, consequential or special damages.

Lutron’s liability on any claim for damages arising out of or in connection with the manufacture, sale, installation, delivery, use, repair, or replacement of the Unit shall never exceed the price paid for the Unit.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.